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>> Wednesday, January 29, 2014
Well, I don't often, if ever, have those moments.
My mind is a pile of mush until I get in a debate with someone. Then my brain flips on, and I can come up with fast responses that are often sharp, mean, cutting and filled with sarcasm.
It's actually a curse.
Trust me.
Or you can ask the crazy guy that lives up the hill, or the mean lady that was behind us at the grocery store, or the clerk with an attitude....
See, I'm a terrible person.
I'm trying to control it.
However, I will say that my curse came in handy as an apartment manager.
For example...
A tenant hands in her thirty-day notice to vacate. She's on a month to month, so there isn't much I can say except for good luck.
She on the other hand, has plenty to say, as
she informs me of her expectation to receive her full deposit back on the day
she moves out. When I probe as to why she feels entitled to such, she goes on
to explain it is because she does not have a patio. According to her, the
advertisement that led her here promised a spacious studio with an attached
patio. She felt the previous manager was deceitful—falsely advertising a patio just to rent an
apartment without care for the emotional wreckage such a lie would create.
Apparently, this poor tenant has been on the verge of emotional ruin over this
betrayal for the past two years, and receiving her $300 deposit would solidify
her fragile nerves.
It takes every ounce of will power I have not
to pull out my imaginary violin, and accompany her emotional tale of deceit.
Instead, I question her if she happened to look at the apartment before renting
it, which of course she did. I then ask if the little old lady that used to manage the property,
manhandled her into signing a lease for an apartment she didn’t want.
Understanding her points were not making a dent, she decides to come at me with
a more logical scenario.
“(old manager) promised she would get me a patio after
I moved in.”
I stare at her. “Just so I have this straight.
You are telling me that (old manager) promised to spend thousands of dollars to remodel
your apartment? That your tenancy was so important, that she was willing to
reconstruct the entire building just so you would rent here?” I suddenly place
the exact location of her unit. “Wait, you do have a patio.”
“It’s not private, it’s shared, and it over looks the courtyard.”
Mentally slaps forehead. “As opposed to what? The parking lot? Did you expect an ocean view when you live next to an Edison substation about three cities in from the ocean?”
"Need I remind you that I am in law school," she countered.
I think this was supposed to scare me.
Boo!
"Need I remind you that that only means you don't have enough knowledge of reality to be a real lawyer yet."
"I will bring you the ad that specifically said that this apartment came with a patio."
"Well, I believe that thing protruding from the sliding glass door in your apartment, is classified as a patio." Maybe the Edison Power Station does zap away brain cells after all.
End result....verdict in favor of the only sane person in this case(Me)
6 comments:
My favorite part is that she is a lawyer. I have found that lawyers and cops make the worse tenants.
hahaha shes probably a terrible lawyer!
6 words. "Did you get that in writing?"
Oh man, law students are the WORST tenants. When I worked in LA on a property we were really close to a law school and so we had a bunch of Law students living there. It was horrible. Add on top of that rent control and LA housing department that was very active in looking into every single little complaint and you get a very crazy staff.
Wow that takes a special person to be that dumb and in law school.
I am so glad I found this blog. I've been an apt mgr since Sept '09 and this is my first time. I'm glad to see I'm not the only one dealing with wacko's.
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